Terms of service
Terms of Service
Last updated: October 5, 2026
TERMS OF SERVICE / MONTHLY BILLING TERMS
Welcome! These Terms of Service (the "Terms" or "Agreement") include our Privacy Policy by reference. They form a legal contract between you ("you" or "your") and ChapterNests ("ChapterNests," "we," "our," or "us"). They govern your access to and use of chapternests.com, any applications where these Terms are posted, and any purchase you make from us (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must stop accessing and using the Service immediately. These Terms contain important provisions, including the terms of the automatically renewing ChapterNests Membership and provisions that require individual arbitration of claims and limit your potential remedies.
1. CHAPTERNESTS MEMBERSHIP: TRIAL AND SUBSCRIPTION TERMS
Membership Overview. ChapterNests offers a paid subscription membership (the "ChapterNests Membership"). It provides [describe what members get, e.g. access to our full digital library, new releases each month, and member-only discounts], on the terms in these Terms and as displayed to you at checkout. We may change membership promotional terms from time to time. We will not increase membership fees without at least 30 days' advance notice by email, which gives you the opportunity to cancel first.
Enrollment. You join the ChapterNests Membership only by checking the membership box at checkout. The box is not pre-selected. Buying a digital product does not by itself enroll you in the membership.
3-Day Trial Period. If you enroll, you will not be charged a membership fee for 3 days from your purchase date. You will still be charged for any products you buy. You must provide a payment method at enrollment, which will be used for membership fees, including any applicable taxes, once the trial ends unless you cancel first. The trial is for new members only.
Charges and Automatic Renewal. When your 3-day trial ends, your payment method on file will be charged $39.99 USD (plus applicable taxes) without asking for further confirmation. Your membership then renews automatically every 30 days, and you will be charged $39.99 USD (plus applicable taxes) every 30 days until you cancel.
Cancellation. You can cancel at any time and Submit a Ticket with the subject line "Cancel Membership." Include your full name and the email address used for your order. To avoid being charged, cancel before your trial ends or before your next billing date. We will confirm your cancellation by email. If you cancel after a billing period has started, your access continues until the end of that period and you will not be charged again. If you don't cancel, or you keep using the membership, you authorize ChapterNests to keep charging the membership fees described above, and you are responsible for paying them.
Payment Methods. By providing a credit card or other payment method at checkout, you confirm that you are authorized to use it. You authorize ChapterNests and its third-party payment processors and billing agents to charge it for the total amount due, including recurring membership fees. If your payment method cannot be verified or is declined, we may cancel your order and membership. These Terms authorize the charge to your card issuer without a signed receipt from you. ChapterNests is not responsible for insufficient-funds fees or other bank charges that result from collecting fees. If you provide a debit card, you authorize all charges to be applied to it. We may correct payment errors at any time.
Refunds. All sales are final with no refunds, including for digital products and ChapterNests Membership fees. Exceptions apply where stated at checkout, where required by applicable law, or as we decide at our sole discretion. If you believe you were charged in error, contact us within 7 days of the charge.
2. DISPUTE RESOLUTION
Governing Law and Venue. Subject to the arbitration provision below, this Agreement is governed by the laws of the State of [your state], without regard to its conflict-of-law principles. The proper venue for any court action arising out of or related to this Agreement is the state and federal courts located in [your state] (a "Court of Competent Jurisdiction"). You and ChapterNests consent to the personal jurisdiction and venue of those courts. If you live outside the U.S. and applicable law allows you to bring a claim in your country of residence, you may bring it there on an individual basis only, not as part of a class action.
Arbitration. If you and ChapterNests cannot resolve a Claim through informal negotiation, the Claim will be resolved by final and binding arbitration. "Claim(s)" means any dispute between the parties, including their affiliates, employees, agents, owners, officers, contractors, licensors, successors, and assigns (collectively, "ChapterNests Entities," who are third-party beneficiaries of this Agreement where stated), arising out of or related to this Agreement or the Service. This arbitration provision is reciprocal and is governed by the Federal Arbitration Act.
Arbitration will be conducted through JAMS (www.jamsadr.com) under its Streamlined Rules, as modified here. If JAMS is unavailable, the parties will use another arbitration forum. All remedies available under applicable law remain available in arbitration. The arbitrator will decide all issues, including whether this provision is enforceable. Unless the parties agree otherwise, the hearing will take place at the JAMS location nearest your city of residence, though either party may choose to proceed by video or phone. If you start arbitration, you will pay an initial filing fee of up to $250 (unless you qualify for a waiver), and the arbitrator will allocate any other costs. If ChapterNests starts arbitration, ChapterNests will pay all arbitration costs. Each party pays its own attorney's fees unless a statute allows fees to be awarded.
The arbitrator will issue a written award explaining the decision on each Claim and the key findings behind it. The arbitrator must follow applicable law. Either party may go to a Court of Competent Jurisdiction to stay proceedings pending arbitration, to confirm, modify, vacate, or enter judgment on an award, or to seek injunctive relief in aid of arbitration. You understand that without this provision, you would have the right to sue in court with a jury trial.
Class Action Waiver. YOU AND CHAPTERNESTS MAY BRING CLAIMS AGAINST EACH OTHER ONLY ON AN INDIVIDUAL BASIS, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. UNLESS BOTH PARTIES AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PARTY'S CLAIMS, AND MAY AWARD RELIEF ONLY TO THE INDIVIDUAL PARTY SEEKING IT, AND ONLY AS NEEDED TO RESOLVE THAT PARTY'S INDIVIDUAL CLAIMS.
3. DISCLAIMERS AND LIMITATION OF LIABILITY
Application. This Section applies to the fullest extent permitted by law. Some jurisdictions don't allow certain warranty exclusions or damage limitations, so some of these terms may not apply to you.
Disclaimer of Warranties. THE SERVICE AND ALL PRODUCTS ARE PROVIDED "AS IS." TO THE FULLEST EXTENT PERMITTED BY LAW, CHAPTERNESTS, ON BEHALF OF ITSELF AND THE CHAPTERNESTS ENTITIES, DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. THIS INCLUDES ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR NEEDS OR BE UNINTERRUPTED OR ERROR-FREE.
Informational Content. Our products are for educational and informational purposes only. They are not legal, financial, medical, or psychological advice. Consult a qualified professional before making decisions based on our content.
Limitation of Liability. IN NO EVENT WILL CHAPTERNESTS OR THE CHAPTERNESTS ENTITIES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES LOST PROFITS, LOST DATA, LOSS OF PRIVACY, OR COSTS OF SUBSTITUTE GOODS OR SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, OR ANY OTHER THEORY, AND EVEN IF SUCH DAMAGES WERE FORESEEABLE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT YOU PAID US.
4. ASSUMPTION OF RISK
You use the Service at your own risk. To the fullest extent permitted by law, you release and agree to indemnify and hold harmless ChapterNests and the ChapterNests Entities from any claims, losses, or damages that may result from your access to or use of the Service.
5. MODIFICATION AND TERMINATION
Modification. We may modify this Agreement, including the Privacy Policy, at any time by posting a new version on the Service or by otherwise notifying you. Your continued use of the Service after changes are posted means you accept them. Changes to membership pricing are subject to the 30-day notice described in Section 1.
Errors. The Service may contain errors, inaccuracies, or omissions. We may correct them at any time but are not obligated to. We may change or discontinue the Service, including products, descriptions, and prices, at any time.
Termination. We may terminate this Agreement, your account, or your ChapterNests Membership at any time, for any reason. If we terminate your membership without cause, we will stop all future charges. You may terminate this Agreement by stopping use of the Service. To cancel your membership, follow the instructions in Section 1. Sections 1 (as to amounts owed), 2, 3, 4, 7, and 8 survive any termination.
6. YOUR USE OF THE SERVICE
Eligibility. You must be at least 18 years old and legally able to enter into this Agreement. You confirm that all information you provide is accurate and current.
Limited License. Subject to these Terms, ChapterNests grants you a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Service and the digital products you buy, for your personal, non-commercial use only. You may not reproduce, share, resell, distribute, modify, or exploit any part of the Service or our products without our written permission.
Your Account. Some features, such as membership benefits, require an account. You are responsible for keeping your login details confidential and must tell us immediately and Submit a Ticket about any unauthorized use. We may suspend or terminate your account at our discretion, subject to applicable law.
Communications. By giving us your email address, you agree to receive transactional emails about your orders and membership, including trial and billing notices. You may also receive marketing emails. You can unsubscribe from marketing emails at any time, and consenting to them is not a condition of any purchase.
Prohibited Conduct. You may not:
- Use the Service for unintended purposes, including commercial resale
- Violate these Terms or any law
- Provide false or misleading information
- Impersonate anyone
- Use bots, scrapers, or similar tools to collect data
- Access content you aren't authorized to access
- Probe, scan, or test the vulnerability of our systems
- Interfere with the Service (including through malware)
- Forge network headers or metadata
- Reverse engineer our code
Indemnification. You agree to defend, indemnify, and hold harmless ChapterNests and the ChapterNests Entities from any claims, damages, and costs, including attorney's fees, that arise from your account, your actions, or your violation of these Terms or the law.
7. THIRD-PARTY SERVICES
The Service may link to or reference third-party websites, platforms, or services. We do not control or endorse them and are not responsible for their content, accuracy, or practices, or for any loss resulting from your reliance on them.
8. INTELLECTUAL PROPERTY
The ChapterNests name, logo, domain, and all content and products available through the Service (the "ChapterNests IP") are owned by ChapterNests or its licensors and are protected by intellectual property laws. Nothing in this Agreement gives you any rights to the ChapterNests IP beyond the limited license in Section 6. All rights not expressly granted are reserved.
9. REFUND POLICY
Digital Products. All products are digital downloads delivered instantly, so all sales are final. Once your order is placed, we cannot change or cancel it.
Replacements. If your download link doesn't work, your file is corrupted or incomplete, or you received the wrong product, please a Submit a Ticket within 7 days of purchase. We'll send a working replacement free of charge. If we can't fix the issue, we'll issue a refund.
Duplicate Charges. If you were charged twice for the same order, contact us and we'll refund the duplicate charge.
Membership Charges. See Section 1.
10. SALES TAX
Sales tax is determined by your state and country. It is not included in listed prices and is calculated at checkout.
11. STORE CURRENCY
All charges are in USD. Depending on your card's currency, your bank may add foreign transaction fees. Contact your bank for details.
12. MISCELLANEOUS
This Agreement is the entire agreement between you and ChapterNests regarding the Service. If any part is found unenforceable, the rest remains in effect. A waiver of any term in one instance is not a waiver of any later breach. You may not assign this Agreement without our written consent. No agency, partnership, joint venture, or employment relationship is created. Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, outages, pandemics, government action, or war. These Terms apply to the fullest extent permitted by law, and you may have additional rights not described here.
13. CONTACT INFORMATION
For customer support, cancellations, or questions about these Terms, please Submit a Ticket.